JAN E-COMMERCE ACTIVITIES 2019 PERCENTAGE OF INTERNET USERS WHO REPORT PERFORMING EACH ACTIVITY IN THE PAST MONTH [SURVEY BASED] SEARCHED ONLINE VISITED AN ONLINE PURCHASED A MADE AN ONLINE MADE AN ONLINE FOR A PRODUCT RETAIL STORE ON THE PRODUCT OR SERVICE PURCHASE VIA A LAPTOP PURCHASE VIA A OR SERVICE TO BUY WEB (ANY DEVICE) ONLINE (ANY DEVICE) OR DESKTOP COMPUTER MOBILE DEVICE global global web web index index 84% 91% 75% 42% 55% 191 SOURCE: GLOBALWEBINDEX (Q2 & Q3 2018). FIGURES REPRESENT THE FINDINGS OF A BROAD SURVEY OF INTERNET USERS AGED 16-64.